Course Content

Unit 1 Identifying professional standards, ethics and codes of practice 

• Ethics and standards
• Client confidentiality 
• Industry codes of practice 
• Developing a client contract

Unit 2 Identifying, negotiating and agreeing the client brief 

• Meeting the client 
• Identifying client needs
• Setting expectations 
• Agreeing the end point

Unit 3 Planning and implementing the client assignment 

• Stating client needs and clarifying outcomes
• Outlining the client assignment process 
• Agreeing responsibilities 
• Financial matters 
• Setting milestones and review points 
• Establishing a timetable

Unit 4 Concluding the client assignment and obtaining client sign-off  

• Recording progress 
• Negotiating revisions to the programme 
• Obtaining client feedback 
• Resolving difficulties

Unit 5 Reviewing the assignment and identifying further professional development

• Building a portfolio 
• Analysing feedback
• Summarising outcomes 
• Self assessment
• Planning further personal development

DURATION

Students may study over any timescale of up to one year. To complete the course will take 60 hours of study.

ASSESSMENT

This course is assessed through a series of tutor marked assignments. No attendance at an exams centre is required.

ACCREDITATION

This course is validated by NCFE

SUPPORT

Students receive tutor support for a full one year from registration